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Moving Home Form

If you are moving home and would like to continue using our services after you move, please use our Postcode Checker to see if our full fibre service is available. If Connect Fibre is unavailable at your new address, we will cease your service on the date requested in the form below.

If our service is not available at your new address, you should be able to cancel your service without any early termination fees. So that we can verify, we need one of the following to confirm your new address: 

  • A letter from a solicitor confirming your house move, or
  • A copy of your new Tenancy Agreement

Your Details

Your New Address

Move Date*
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Supplied Documents

Please upload copies of your supporting documents. We accept a copy of your new Tenancy Agreement or a letter from a solicitor confirming your house move.

Once your form is submitted, we will be in touch within 48 hours to discuss your account. If we can connect your new address we can transfer your existing package to your new address.

If Connect Fibre is unavailable at your new address, we will cease your service on the date requested and you will not have to pay any exit fees.

We will only use the information provided above to assist you with your home move. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.